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Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers


Consumers have a right of revocation according to the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

Cancellation policy

Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must send us
ViPa Inflatables BV
Van der Hagenstraat 20,
2722 NT Zoetermeer, The Netherlands
E-Mail info@vipa-inflatables.com

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the end of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

End of the cancellation policy

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§7 Cancellation form

Sample cancellation form

(If you wish to cancel the contract, please complete and return this form.)

To:
ViPa Inflatables BV
Van der Hagenstraat 20,
2722 NT Zoetermeer, The Netherlands
E-Mail info@vipa-inflatables.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_____________________________________________________

Ordered on (*)/received on (*)

__________________

Name of the consumer(s)

_____________________________________________________

Address of the consumer(s)


_____________________________________________________

Signature of the consumer(s) (only in the case of notification on paper)

__________________

Date

__________________
 
(*) Delete as applicable.
 

§8 Warranty

The statutory warranty regulations apply. 

§9 Contract language

Only German is available as the contractual language.


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§10 Customer service

Our customer service for questions, complaints and claims is available on weekdays from 9:00 to 15:00 under

Phone: +31 (0) 850661832
E-Mail: info@vipa-inflatables.com

available.